Terms of Service

The terms that govern your access to and use of Shielded’s website, platform, and related services.

Last updated October 2026

These Terms of Service (the “Terms”) set out the legal terms that govern your access to and use of the services provided by Shielded (the “Company,” “we,” “us,” or “our”), including our website, related webpages, software, tools, models, products, features, applications, content, and other offerings (collectively, the “Services”). By using the Services, you acknowledge and agree to be bound by these Terms.

1. Eligibility and accounts

You must be at least 18 years of age, or the age of legal majority in your jurisdiction, to use the Services. If we allow accounts to be created, you agree to provide accurate, current, and complete information and to keep that information updated.

You are responsible for safeguarding your account credentials and for all activities that occur under your account. You must promptly notify us at [legal email] of any unauthorized access to or use of your account.

2. License to use the Services

Subject to these Terms, the Company grants you a limited, revocable, non-exclusive, non-transferable, and non-sublicensable right to access and use the Services solely for your internal business purposes, in accordance with these Terms, any applicable documentation, and all applicable laws.

Except for the limited rights expressly granted in these Terms or in a separate written agreement signed by the Company, no right, title, or interest in or to the Services is transferred to you.

3. Acceptable use

You may not, and may not permit any third party to:

  • Use the Services in violation of applicable law, regulation, or third-party rights.

  • Copy, reproduce, distribute, resell, sublicense, or otherwise make the Services available except as expressly permitted by these Terms.

  • Reverse engineer, decompile, or attempt to derive the source code, models, algorithms, or methodologies underlying the Services, except where such restriction is prohibited by law.

  • Interfere with or disrupt the integrity, security, or performance of the Services.

  • Scrape, crawl, or systematically extract data or outputs from the Services except as expressly authorized by the Company in writing.

  • Use the Services or any output from the Services to build, train, or benchmark a competing product or service.

  • Misrepresent your identity, affiliation, authority, or permitted use in connection with the Services.

4. Customer Data

You may upload, connect, or provide financial data, operational data, files, communications, feedback, or other materials through the Services (“Customer Data”). As between you and the Company, and except as otherwise stated in an applicable order form or separate written agreement, you retain ownership of your Customer Data.

You grant the Company a non-exclusive, worldwide, royalty-free license to host, store, reproduce, modify, transmit, and otherwise use your Customer Data solely as necessary to provide, maintain, secure, improve, and support the Services, to comply with law, and to enforce our rights. You represent and warrant that you have all rights necessary to provide the Customer Data and to grant this license.

5. Intellectual property

The Services, including all software, models, interfaces, workflows, documentation, text, graphics, names, logos, and other content provided by the Company, are owned by the Company or its licensors and are protected by intellectual property, trade secret, contract, and other applicable laws. All rights not expressly granted are reserved.

If you provide suggestions, ideas, or feedback regarding the Services, you agree that the Company may use them without restriction or obligation to you.

6. Outputs

The Services generate exposure measurements, scenarios, analytics, and other results (“Outputs”) to support your decision-making. Outputs are provided for informational purposes only and do not constitute financial, investment, hedging, legal, tax, or accounting advice. You are responsible for reviewing and evaluating any Output before relying on it, and for any decisions you make based on it.

7. Third-party services

The Services may contain links to, integrations with, or functionality provided by third-party websites, software, content, or services. The Company does not control and is not responsible for third-party services. Your use of third-party services is governed by the terms and policies of those third parties.

8. Disclaimers

THE SERVICES AND OUTPUTS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” TO THE MAXIMUM EXTENT PERMITTED BY LAW. THE COMPANY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, AND SECURITY.

WITHOUT LIMITING THE FOREGOING, THE COMPANY DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR CURRENT, OR THAT ANY OUTPUT WILL BE ACCURATE, COMPLETE, OR SUITABLE FOR YOUR USE CASE.

9. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, USE, DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE AGGREGATE LIABILITY OF THE COMPANY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS PAID BY YOU TO THE COMPANY FOR THE SERVICES DURING THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) [AMOUNT].

10. Indemnification

You agree to defend, indemnify, and hold harmless the Company and its affiliates, officers, directors, employees, agents, licensors, and service providers from and against any third-party claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to your Customer Data, your use of the Services, or your violation of these Terms or applicable law.

11. Suspension and termination

We may suspend or terminate your access to all or part of the Services at any time, with or without notice, if we reasonably believe that you have violated these Terms, pose a security or legal risk, or if suspension or termination is otherwise necessary to protect the Services, the Company, users, or third parties.

Upon termination, all rights granted to you under these Terms will immediately cease. Sections that by their nature should survive termination will survive, including those relating to ownership, acceptable use, disclaimers, limitations of liability, indemnification, and governing law.

12. Governing law and disputes

These Terms and any dispute arising out of or relating to these Terms or the Services will be governed by the laws of [State], without regard to conflict of laws principles. Any such dispute will be brought exclusively in the state or federal courts located in [City, State], and each party submits to the personal jurisdiction and venue of those courts, except where a separate written agreement between you and the Company provides otherwise.

13. Changes to the Services or Terms

We may modify the Services or these Terms from time to time. If we make material changes to these Terms, we may provide notice by posting the updated version on the website, through the Services, or by another reasonable method. Your continued use of the Services after the effective date of updated Terms constitutes acceptance of the updated Terms.

14. Miscellaneous

These Terms constitute the entire agreement between you and the Company regarding the Services, except for any separate written agreement that expressly governs the same subject matter. If any provision of these Terms is held to be unenforceable, the remaining provisions will remain in full force and effect. You may not assign or transfer these Terms without the Company’s prior written consent. No waiver of any provision will be effective unless in writing.

15. Contact

Questions, notices, and legal requests relating to these Terms or the Services should be sent to [legal email].